Terms & Conditions

Effective Date: January 1, 2026 · Last Revised: June 2026 · info@orbitlabproductions.com

These Terms & Conditions ("Agreement") govern all inquiries, bookings, and engagements with Orbit Lab Productions ("Orbit Lab," "we," "us," or "our"). By contacting us, submitting a booking form, making any payment, or engaging our services, you ("Client") agree to be bound by these Terms. These Terms do not replace a signed production agreement; where a signed written contract exists, that contract controls in the event of any conflict.

NOTICE: This Agreement contains a binding arbitration clause and class action waiver in Section 15. Read it carefully.

1. Definitions

• "Client" means the individual, company, or entity booking or receiving services.
• "Project" means the specific production, event, or assignment described in writing.
• "Services" means aerial drone operation, camera operation, FPV cinematic production, livestream support, broadcast integration, photo and video capture, editing, and all related media production services.
• "Deliverables" means the final edited video files, still images, or other outputs expressly described in writing.
• "RAW Footage" means unedited camera files, drone files, audio files, proxy files, project files, and all source media captured during a Project.
• "Work Product" means all footage, photographs, audio recordings, graphics, edits, and any other content created in connection with a Project, including RAW Footage and Deliverables.

2. Quotes, Proposals, and Booking

• All quotes and proposals are estimates only and are not binding until confirmed in writing by Orbit Lab.
• A booking is only confirmed upon: (a) written acceptance by Orbit Lab, and (b) receipt of any required deposit.
• Orbit Lab reserves the right to decline any booking at its sole discretion.
• The scope of Services is limited strictly to what is described in the written confirmation or signed agreement. Verbal discussions, email conversations, and social media messages do not expand the agreed scope.
• Changes to scope requested by Client after booking may require a written change order and additional fees. Orbit Lab is not obligated to accept scope changes.

3. Payment Terms

• Invoices are due upon receipt unless otherwise stated in writing.
• Orbit Lab may require a non-refundable deposit of up to 50% of the project total before any work begins. Deposits secure your date and cover pre-production costs.
• Orbit Lab will withhold all Deliverables, RAW Footage, and edits until all outstanding balances are paid in full.
• Past-due balances accrue interest at the rate of 1.5% per month (18% per annum), or the maximum rate permitted by Texas law, whichever is lower, beginning on the invoice due date.
• Client is solely responsible for all costs not expressly included in the written agreement, including but not limited to: airspace permits, location fees, parking, lodging, travel, insurance riders, talent releases, music licensing, and equipment rental.
• Prices are in U.S. Dollars. All applicable taxes are the responsibility of Client.

4. Cancellations and Kill Fees

• Cancellations must be submitted in writing. The following kill fee schedule applies:
• More than 30 days before shoot date: deposit is forfeited; no further fees.
• 15–30 days before shoot date: 50% of total project fee is owed.
• 7–14 days before shoot date: 75% of total project fee is owed.
• Less than 7 days before shoot date: 100% of total project fee is owed.
• Orbit Lab reserves the right to cancel a Project due to safety concerns, unsafe weather, Client misconduct, or circumstances beyond our control. In such cases, Orbit Lab will refund amounts paid minus reasonable costs incurred. This is the extent of Orbit Lab's liability for cancellation.

5. Drone Operations, Safety, and FAA Compliance

• All drone operations are conducted under FAA Part 107 certification and applicable federal, state, and local regulations.
• Orbit Lab reserves the absolute right to abort, postpone, or decline any drone flight at any time if, in our sole professional judgment, conditions pose a safety risk or violate applicable law. This includes but is not limited to: adverse weather, restricted airspace activations, crowd conditions, equipment anomalies, or any other factor affecting operational safety.
• Client acknowledges that outdoor production is inherently subject to conditions beyond Orbit Lab's control. Orbit Lab is not liable for footage not captured due to safety-based flight abortions, FAA restrictions, weather, or other circumstances outside our reasonable control.
• Client represents that all locations provided are legally accessible for drone operations and that Client has obtained or will obtain all necessary permissions, permits, and property releases. Orbit Lab is not responsible for losses arising from Client's failure to secure proper access or permissions.
• Client indemnifies Orbit Lab against any fines, penalties, or legal claims arising from Client-directed flights into restricted or prohibited areas, or Client's misrepresentation of location permissions.

6. Client Responsibilities

• Client is solely responsible for: (a) ensuring lawful access to all shooting locations; (b) obtaining signed releases from all identifiable persons appearing in footage; (c) securing rights to any third-party intellectual property (trademarks, artwork, music, signage) visible or audible in footage; (d) providing accurate project briefs, schedules, and contact information; and (e) maintaining a safe and legal working environment for Orbit Lab personnel and equipment.
• Orbit Lab is not responsible for any missed coverage, technical issues, or legal claims arising from Client's failure to fulfill these responsibilities.
• If Client requests that Orbit Lab proceed with production in conditions that Orbit Lab deems potentially unsafe or legally questionable, Client assumes full liability for any resulting claims, damages, or regulatory action.

7. Copyright and Intellectual Property

• Orbit Lab retains full copyright ownership in all Work Product created in connection with any Project. This includes all RAW Footage, edited Deliverables, aerial footage, audio recordings, and any other creative output, regardless of whether Client has paid in full.
• A "work-for-hire" arrangement, in which copyright transfers to Client, requires: (a) a separate written Work-for-Hire Agreement explicitly stating copyright transfer, signed by an authorized representative of Orbit Lab; AND (b) receipt of full payment of all fees, including any copyright transfer premium agreed upon in writing. Absent both conditions, no copyright transfers to Client under any circumstances.
• Upon receipt of full payment, and absent a Work-for-Hire Agreement, Orbit Lab grants Client a limited, non-exclusive, non-sublicensable, non-transferable license to use Deliverables for the specific purposes and platforms described in the written project scope. Any use beyond the agreed scope requires a separate written license agreement and additional fees.
• Client may not resell, sublicense, repackage, or represent Deliverables as Client's own original creative work without written authorization from Orbit Lab.

8. Portfolio, Marketing, and Promotional Rights

• Orbit Lab Productions retains an irrevocable, perpetual, worldwide, royalty-free license to display, reproduce, publish, distribute, and promote any and all Work Product for portfolio, demo reel, social media, advertising, awards submission, press, and general promotional purposes across all media — now known or hereafter developed — regardless of whether a copyright transfer has occurred.
• This portfolio license is a material part of every engagement with Orbit Lab and is non-negotiable without the payment of a confidentiality premium. Orbit Lab will not agree to suppress or withhold Work Product from its portfolio without written agreement and payment of a separate confidentiality fee determined by Orbit Lab at its sole discretion.
• Client may not: (a) issue a DMCA takedown, cease-and-desist, or similar legal demand against Orbit Lab's display of Work Product in which Orbit Lab holds copyright; (b) claim ownership of Work Product in any legal, public, or commercial forum; or (c) interfere with Orbit Lab's lawful exercise of its portfolio rights.
• Orbit Lab will credit Client appropriately where reasonable, but is not obligated to do so in all contexts.
• This Section 8 survives termination of any agreement and any payment disputes between the parties.

9. Deliverables, Revisions, and File Storage

• Delivery timelines stated in quotes or agreements are good-faith estimates, not guarantees, unless explicitly confirmed as guaranteed deadlines in writing with a specific penalty for breach.
• Revision rounds, if any, are limited to those expressly stated in writing. Additional revisions beyond the agreed scope are billed at Orbit Lab's current hourly rate.
• RAW Footage is not included in any delivery unless explicitly purchased via a separate written RAW Footage License Agreement and fully paid.
• Orbit Lab will maintain project files for a period of sixty (60) days following final delivery, after which files may be permanently deleted. Orbit Lab is not responsible for file loss after this period. Client is responsible for backing up all received Deliverables immediately upon receipt.
• Orbit Lab is not responsible for any incompatibility between delivered files and Client's existing systems, software, or platforms.

10. Indemnification

Client agrees to defend, indemnify, and hold harmless Orbit Lab Productions and its owners, employees, contractors, and agents from and against any and all claims, losses, liabilities, damages, costs, and expenses (including reasonable attorney's fees) arising out of or related to: (a) Client's breach of this Agreement; (b) Client-supplied content, instructions, or creative direction; (c) Client's failure to obtain necessary permits, releases, or licenses; (d) claims by third parties regarding intellectual property contained in Client-directed creative work; (e) Client's negligence or willful misconduct; or (f) Client's use of Deliverables beyond the scope of the license granted.

11. Force Majeure

Orbit Lab is not liable for any delay or failure to perform resulting from causes beyond its reasonable control, including but not limited to: acts of God, natural disasters, pandemic, epidemic, severe weather, fire, power outages, FAA airspace closures, government orders, strikes, civil unrest, terrorism, or equipment failure caused by factors outside Orbit Lab's control. In such cases, Orbit Lab will make reasonable efforts to reschedule and will not be liable for any resulting losses to Client.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Orbit Lab's total aggregate liability to Client for any claims arising out of or related to any Project shall not exceed the total fees actually paid by Client for that specific Project. Orbit Lab shall not be liable for any indirect, incidental, consequential, punitive, or special damages, including but not limited to: lost profits, loss of business opportunity, loss of data, reputational harm, or loss of anticipated revenue, even if Orbit Lab has been advised of the possibility of such damages.

13. Attorney's Fees

In any dispute arising from or related to this Agreement, the prevailing party shall be entitled to recover its reasonable attorney's fees, court costs, and litigation expenses from the non-prevailing party. This provision is intended to deter frivolous claims and applies to all proceedings, including arbitration.

14. Governing Law

This Agreement is governed exclusively by the laws of the State of Texas, without regard to its conflict-of-law principles. Any claims not subject to arbitration under Section 15 shall be brought exclusively in the state or federal courts located in Harris County, Texas, and each party irrevocably consents to the personal jurisdiction of such courts.

15. Binding Arbitration and Class Action Waiver

Any dispute, claim, or controversy arising out of or relating to this Agreement or Orbit Lab's Services — including questions of arbitrability — shall be resolved exclusively through binding arbitration administered in Harris County, Texas under the rules of the American Arbitration Association (AAA) Commercial Arbitration Rules, or such other arbitration rules as the parties mutually agree. The arbitrator's decision shall be final and binding. CLIENT WAIVES THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN ANY CLASS ACTION, CLASS-WIDE ARBITRATION, OR REPRESENTATIVE ACTION. Nothing herein prevents either party from seeking emergency injunctive relief from a court of competent jurisdiction to prevent irreparable harm pending arbitration.

16. Entire Agreement and Modification

This Agreement, together with any written project confirmation or signed production agreement, constitutes the entire agreement between the parties regarding its subject matter and supersedes all prior discussions, negotiations, representations, and understandings, whether written or oral. No modification of this Agreement is effective unless made in writing and signed by an authorized representative of Orbit Lab. No course of dealing, prior conduct, or industry custom shall modify these Terms.

17. Severability

If any provision of this Agreement is found to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, and all remaining provisions shall continue in full force and effect.

18. Waiver

Orbit Lab's failure to enforce any provision of this Agreement at any time shall not constitute a waiver of that provision or any other provision. No waiver is effective unless made in writing.

19. Contact

For any legal inquiries: info@orbitlabproductions.com

Privacy Policy

Effective Date: January 1, 2026 · Last Revised: June 2026 · info@orbitlabproductions.com

Orbit Lab Productions ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit orbitlabproductions.com (the "Site") or engage our Services. By using the Site or submitting any information to us, you agree to the practices described in this Policy.

1. Information We Collect

• Information you provide directly: When you submit our contact form, book a project, or communicate with us via email, we may collect your name, email address, phone number, company name, project details, and any other information you voluntarily provide.
• Automatically collected information: When you visit our Site, we may automatically collect certain technical data, including your IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages. This data is collected through cookies and similar tracking technologies (see Section 4).
• Communications: We retain copies of communications you send to us, including emails and form submissions.

2. How We Use Your Information

• To respond to your inquiries and provide requested Services.
• To process bookings, send invoices, and manage our business relationship.
• To communicate about your project, including scheduling, delivery, and follow-up.
• To improve our Site, services, and operational processes.
• To comply with applicable law, legal process, or regulatory requirements.
• To protect our legal rights and enforce our Terms & Conditions.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share information in the following limited circumstances:

• Service providers: We may share information with trusted service providers who assist us in operating the Site or delivering Services, including payment processors, hosting providers, and project management tools. These providers are contractually obligated to protect your data and may not use it for their own purposes.
• Production subcontractors: For larger productions requiring additional crew, we may share project details (not personal contact information) with vetted subcontractors solely as necessary to complete your project.
• Legal compliance: We may disclose information if required by law, court order, subpoena, or government authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business transfer: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies. A cookie is a small text file stored on your device. We use the following categories:

• Essential cookies: Required for basic site functionality. These cannot be disabled.
• Functional cookies: Remember your preferences (such as cookie consent choices). These are stored locally in your browser.
• Optional video embeds: YouTube players load after you allow videos. YouTube then receives connection and playback data under Google’s policies. The Bloom portal is an external link, not an embedded widget. Opening external links is subject to the destination’s policies.

Use Video privacy settings in the footer to allow or decline embedded videos. Declining stops embedded playback and prevents future player loading until you allow it again. Fonts and preview images are hosted with this site. Your choice is stored locally.

5. Data Retention

• Contact form submissions and communications are retained for up to 3 years from the date of last contact, or longer if required for an active business relationship or legal matter.
• Project files and deliverables are retained for 60 days following final delivery, after which they may be permanently deleted.
• Video privacy preferences are stored locally on your device until cleared or changed through the footer settings.
• We retain records necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet-based system is completely secure. We cannot guarantee the absolute security of information transmitted to or from our Site, and you transmit information at your own risk.

7. California Residents — CCPA Rights

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA), as amended by the CPRA:

• Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you, the sources of collection, the purposes of use, and categories of third parties with whom it is shared.
• Right to Delete: You may request deletion of personal information we have collected about you, subject to certain exceptions.
• Right to Correct: You may request correction of inaccurate personal information.
• Right to Opt-Out of Sale: We do not sell your personal information. If this changes, we will update this Policy and provide a "Do Not Sell My Personal Information" link.
• Right to Non-Discrimination: We will not discriminate against you for exercising any CCPA rights.

To exercise CCPA rights, contact us at info@orbitlabproductions.com. We will respond within 45 days. We may need to verify your identity before processing requests.

8. Texas Residents — TDPSA Rights

The Texas Data Privacy and Security Act (TDPSA), effective July 1, 2024, may provide additional rights to Texas residents depending on applicable thresholds. At our current scale of operations, the TDPSA's controller obligations may not apply to Orbit Lab Productions. However, as a Texas-based business, we are committed to data transparency and will honor reasonable data access and deletion requests from Texas residents. Contact us at info@orbitlabproductions.com.

9. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will delete it promptly. If you believe we have collected information from a child under 13, please contact us immediately at info@orbitlabproductions.com.

10. Links to Third-Party Sites

Our Site may contain links to third-party websites, including social media platforms and client portal services. This Privacy Policy applies only to our Site. We are not responsible for the privacy practices of any third-party sites, and we encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Revised" date above. We encourage you to review this Policy periodically. Your continued use of the Site following any changes constitutes your acceptance of the updated Policy.

12. Contact Us

For any privacy-related inquiries, requests, or concerns:

Orbit Lab Productions
Houston, Texas
info@orbitlabproductions.com

Accessibility

We aim to meet WCAG 2.2 Level AA. Our site includes labeled forms, keyboard controls, visible focus indicators, and reduced-motion support.

Known limitations

Some externally hosted portfolio videos do not yet have verified captions or audio descriptions. Screen-reader and physical-device testing is ongoing. We do not claim full conformance.

Feedback

For an accessible alternative or to report an issue, email info@orbitlabproductions.com. Please include the page and the assistance you need.